TC customer service

tecumseh

Handloader
Oct 20, 2010
837
1
A friend of mine ordered a spare breech plug for his encore Endeaver and I asked him to get one for me while he was at it and I'd pay him when it showed up. Stopped by his house Thursday on my way home and picked it up and tried to insert it when I got home and it stopped about a 1/4 inch from going all the way in. I tried for 10 minutes and short of using a hammer it won't go in, I double checked the package and it's the right one called my friend to see if he had the same problem and told me his went right in with no problems.

I called TC yesterday and told them what was going on and the they're sending me another one and told me to chuck the one I got in the garbage. I'm just glad I wasn't in the middle of nowhere on a muzzleloader hunt when this happened!
 
Flaws will occasionally slip by any manufacturing concern. Sounds as if TC moved quickly to make it right.
 
I've only had to use their customer service a couple times over the years and never had any trouble with em.
 
Back
Top