My nosler model 21 would not feed or eject ammo. Long story short the gun was sent back and it took over 6 weeks for me to get the gun back. After being told it would have a new designed magazine box by a company that was custom making them just for nosler, the gun came back yesterday with the...
Wish I had mine. Nosler still has my m21 6.5prc. It’s been there since the 23rd of December. Very little communication and no timeline of when to expect it to be fixed. No offer to refund or swap out for a different caliber. Keep in mind this was negligence on there part because the gun wasn’t...
This was my email to the head of customer service this am concerning the Model 21 6.5 prc feeding issues
David, I would like to know a couple things going forward please.
1. What exactly is wrong?
2. How did it happen?
3. What is the solution ?
4. What is the timeline to have it fixed...
Where there is smoke there is fire! There is obviously a management problem and lack of quality control procedures on the gun building. Also there are cheap software systems that can help manage customer services calls and emails so that you can remember to respond to everyone in a timely matter!
I have already commented on other threads but I wanted to make my own post so that anyone who is looking for reviews on the model 21 can easily find this and be informed before making a decision. To be fair this review is on the 6.5 prc caliber and nosler customer service so far. It’s a...
What’s interesting is I met a guy thru Instagram who has a 6.5 prc m21 and he has no feeding issues at all. Which tells me that it wasn’t a design flaw but it was a quality control issue. In other words someone is building them wrong.
It took a couple days and a phone call but here is the email response I got. I still don’t understand how it got out the door and it sounds like it is all or multiple 6.5prc with the same problem.
From what I saw it looked like the receiver was not milled correctly. Also it’s a short action and 6.5 prc should really be a medium to long action to allow for the length. Barely any room in there. I’d bet $100 mine is not the only 6.5prc that has been sent back nor will be the last. It would...
I have a m21 6.5prc that I sent back because it would not feed at all! It arrived on the 23rd and I was told 2 weeks. Contacted customer service 2 days ago for an update on progress and have not heard anything. $1,900 rifle and I can’t even use it. :(