MagnetoSpeed - kudos and thanks

[Jimbeaux82]

I would like to give thanks and kudos to MagnetoSpeed. I was affected by the recent , historic floods in LA in March where my workshop was flooded and inundated with 2 feet of water. Thankfully my house did not flood but 3 more inches and it would have. Anyway, I had received the new MagnetoSpeed V3 as a Christmas present from my children and had used it 1 time. It was stored on a low shelf in my workshop thus was completely inundated. So I dried the unit out and tested it and it would not work, not surprised as it is a combination of magnetics and electronic components which do not play well with water. So I packaged it up and sent it back to MS and explained what happened and asked them to please repair it and send me the bill as I did not expect a warranty to cover this issue. MS replied back that they had replaced or repaired all components and were sending the unit back to me at no charge.


MS certainly went above and beyond what I expected and wanted to give them a big "Thank You" and let our members know of their response.


Jimbeaux

 

[Rol_P]

Thanks for posting Jim.. Too often good actions are not acknowledged. Good luck with the unit and I will look forward to your posting results. Rol

 

[DrMike]

That is an excellent report! So pleased to hear that MS stepped up to the plate in this instance. I would have to agree that they went beyond expectations. Such service deserves commendation.

 

[SJB358]

Excellent report. I'm really liking my Magnetospeed as well. Sounds like a great company.

 

[FOTIS]

Excellent .... I bought one too as a back up to my 35P oehler. Bought it with my Cabelas dollars.

I love the easy set up. Hate the fact that I have to make twice as many loadings. One set for accuracy testing and one for velocity testing