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right from the beginning we called factory to get the dampers fixed...NOPE... they said they would have someone come ..never happened....a Pellet stove is vastly different from a wood burning unit.. we need one manifold tube... they stopped making parts in 2007... we should have done more...

I have a quadrafire 21m...no parts 17 yrs and it is obsolete.... I would NEVER NEVER recommend this company as their lifetime warranty is useless.