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Well, Dr. Mike gotta tell ya Kayleigh knocked it out of the park. The first gal I spoke with today would only tell me that the she would send an "urgent" email to their service department and MAYBE I'd hear from them on Monday. Kayleigh went out of her way to make things right and yes, the deal...

Well, good news for Hornady - I was able to speak with a great service rep, Kayleigh and they need to pay her more money. I couldn't figure out why it was taking so long just to turnaround a set of dies. I asked the million dollar question - Do you have any dies to send me? Sadly, they didn't...

Sad but true, I was a bit disappointed they wanted the dies back before shipping new ones but I understand. What I don't quite get is if they received the dies Saturday why don't I have new ones in the mail before today - Thursday? I'll give them a bit of time here before I turn into a nasty...

Let me start out by saying Hornady has been "Johnny on the spot" with a couple of small issues I had with my press - they asked a few questions had me email a couple of pics while on the phone - within a couple of days I had replacement parts - done! Well, I decided to have built a 6.5 Creedmoor...

Hello Guy - I have a Solo I carry in my pocket everyday and have never had the slightest problem with it. I did note that Kimber says the gun is designed to shoot only 147gr bullets. If your friend ever wants to get rid of one let me know - I like mine well enough I've been looking for one for...