McGowen Barrels Customer Service

[Idaho53]

Wanted to know if anyone has a direct contact for anyone at McGowen barrels? I placed an order for a custom barrel several months ago, and now I can get anyone from McGowen to respond many emails or phone calls about my order. Unfortunately, a quick internet search reveals several other customers having similar issues with McGowen's service. I know barrels companies are busy, but I have never been ignored by Shilen, Bartlein, Pac-Nor, etc. If anyone here knows how to get a response from McGowen, please share. In the meantime, I would caution anyone considering buying a McGowen barrel until they sort out their issues. Never had this issue before Dan retired...

 

[RL338]

I’m in the same boat. I’m out to 6.5 months on my 458 barrel. When I ordered it lead times were 8-12 weeks , now they’re showing 4-12 months. I’ve seen the internet chatter also.
I have several weeks of vacation starting tomorrow and load development was on the plate for the 458.
I have a recent Shilen barrel on order which I believe I with see it first.

 

[TEXASforLIFE]

The 1st time I ordered from them ut took 1/2 a year (183 days). I ordered back in April 3 AR barrels as lead times were 8-14 weeks. I haven't tried contacting them. With the possibility of reamer issues and other tooling problems it will add to the time. I've read where people were past due times on x-cal barrels also. I'm waiting on 5 AR barrels from them. Could ve that 1 or both are waiting on blanks or the barrel they did for you needed to be redone? At least you're not waiting on Aero Precision parts. Email them once or more a day every day until you get a reply. If you feel they won't get it done then cancel the order and get a FULL refund. They'll try and change a restocking fee, but with your daily trying to contact them going without a reply your bank should be able to get all of your money back. So many barrel makers that don't hire at least 1 person to answer the fone is a shame! That's just bad business to me!