remingtonman_25_06
Handloader
- Nov 17, 2005
- 2,807
- 402
My dad got his swarovski 1500 rangefinder out the other day and much to his surprise and mine, the dam thing wont turn on or range. The 1 and only button on the thing and its broke. It feels like its pressed down all the way and wont come back up. Its just really stuck from what I gather.
To top it off, it couldn't have happened at a worse time. Hunting season is around the corner and I finally drew my big bull tag after 11 years and now the rangefinder to help aid the 338 EDGE into possibly making a shot on a big bull at over 800 yards is not working. I do still have a nikon buckmasters 800 but its just that, a nikon 800. I can say that it has fallen off my truck doing 45 mph and its still working without a hiccup, go figure... My luck though, I will have me a big bull around 1K standing broadside sticking his tongue out at me.
So I call swarovski this morning to get the skinny on the warranty. Come to find out there warranty is a 2 year warranty. Great, its only 1.5 years old so no problem there. 2 year warranty for a $1000 optic is bogus anyways if you ask me... We didn't drop it or anything, so clearly not our fault as to why the dam things broke. The lady said to ship it back to them which is in Rhode Island I believe, and she said they then will ship it to Austria where it will be repaired. She also said it takes 10-12 weeks for the whole process which clearly puts me in a bind for having the rangefinder for my big bull hunt. She then goes on to inform me that swarovski has a "loaner" program. They will send you out the same replacement unit so you dont miss out on your hunt. The lady asked if I was a hunter and I said yes and so she told me about that program. I thought that was kinda cool. However there is a little catch which does make sense but, they need a credit card number, not to charge you, just to have incase you dont return it, then you will be paying for it. Anyways, dont really know my parents situation, but hoping they'll be able to do that.
Anybody else seen or heard of this happening?? My dad sure is not very happy about it, and neither am I really since that rangefinder is a key piece of our equipment. Its only a little over a year old and has barely been out in the field. Its been more out to the range and riding in the truck then anything. Never been dropped or left outside or in the dirt, etc.
Just think you pay $1000 for a rangefinder to last a while, not be in the next dam continent getting repaired during your biggest hunt of your life!!!
To top it off, it couldn't have happened at a worse time. Hunting season is around the corner and I finally drew my big bull tag after 11 years and now the rangefinder to help aid the 338 EDGE into possibly making a shot on a big bull at over 800 yards is not working. I do still have a nikon buckmasters 800 but its just that, a nikon 800. I can say that it has fallen off my truck doing 45 mph and its still working without a hiccup, go figure... My luck though, I will have me a big bull around 1K standing broadside sticking his tongue out at me.
So I call swarovski this morning to get the skinny on the warranty. Come to find out there warranty is a 2 year warranty. Great, its only 1.5 years old so no problem there. 2 year warranty for a $1000 optic is bogus anyways if you ask me... We didn't drop it or anything, so clearly not our fault as to why the dam things broke. The lady said to ship it back to them which is in Rhode Island I believe, and she said they then will ship it to Austria where it will be repaired. She also said it takes 10-12 weeks for the whole process which clearly puts me in a bind for having the rangefinder for my big bull hunt. She then goes on to inform me that swarovski has a "loaner" program. They will send you out the same replacement unit so you dont miss out on your hunt. The lady asked if I was a hunter and I said yes and so she told me about that program. I thought that was kinda cool. However there is a little catch which does make sense but, they need a credit card number, not to charge you, just to have incase you dont return it, then you will be paying for it. Anyways, dont really know my parents situation, but hoping they'll be able to do that.
Anybody else seen or heard of this happening?? My dad sure is not very happy about it, and neither am I really since that rangefinder is a key piece of our equipment. Its only a little over a year old and has barely been out in the field. Its been more out to the range and riding in the truck then anything. Never been dropped or left outside or in the dirt, etc.
Just think you pay $1000 for a rangefinder to last a while, not be in the next dam continent getting repaired during your biggest hunt of your life!!!
