Tom,
Sorry to hear about your rifle. Good luck with your insurance company. One thing I've learned recently from a roof claim we made is to just keep jumping through the hoops. If you are persistent with the claims rep and keep giving them all the documentation they want, you will eventually get paid. But stick with it and don't accept less than what you think is fair. Verify your scope still works, that can be added to the claim if broken. Let us know how it turns out.
Sorry to hear about your rifle. Good luck with your insurance company. One thing I've learned recently from a roof claim we made is to just keep jumping through the hoops. If you are persistent with the claims rep and keep giving them all the documentation they want, you will eventually get paid. But stick with it and don't accept less than what you think is fair. Verify your scope still works, that can be added to the claim if broken. Let us know how it turns out.