Shout out to RCBS

[clearwater]

Have a decapping die with a broken pin. None of the pins fit that are available locally or at Midway, Amazon etc. I called RCBS.

Apparently I have a first run die with no date that was put together with parts unknown.

So for free they just mailed me the whole threaded rod and pin assembly.

 

[jimbires]

man it's nice to deal with a good company . big thumbs up to RCBS ,

 

[RememberBaker]

A few years back I broke a decapping pin on a 30 Newton die, my uncle had given me the set and it was one in a cardboard box with the brown paper wrapping the dies. Anyway I called them and asked about buying a replacement and told them that I hadn’t even bought the dies but they still replaced it for free and included extra pins. If I remember correctly the original stem didn’t have replaceable pins like they do now.

 

[wvbuckbuster]

I have had to call on them for replacement parts a couple of times and they were more than helpful.

 

[Hunter26]

I've had similar experience with RCBS and some other reloading companies. They've always gone above and beyond!