I had an old tumbler for about 20 years and the motor finally went DOA.
I called RCBS and they sent me a new motor for $15.00. Well that motor lasted about 3 or 4 months and it died. Well I called them again and they just sent me another one. This one lasted about 4 months and died also. Well I called again and they sent me another one. This one lasted about 6 months and then the casing cracked. Well they said send it back and it will be replaced. Well I did and about 2 weeks later a large box came from them and in it was a brand new tumbler. All of this except for the first motor was for FREE. Hows that for service.
Russ
I called RCBS and they sent me a new motor for $15.00. Well that motor lasted about 3 or 4 months and it died. Well I called them again and they just sent me another one. This one lasted about 4 months and died also. Well I called again and they sent me another one. This one lasted about 6 months and then the casing cracked. Well they said send it back and it will be replaced. Well I did and about 2 weeks later a large box came from them and in it was a brand new tumbler. All of this except for the first motor was for FREE. Hows that for service.
Russ