DrMike
Ballistician
- Nov 8, 2006
- 37,312
- 5,975
Online shopping is convenient and often able to offer the same goods at lower prices because costs are lower. Also, product lines can be expanded as floor space does not need to be expanded to display availability. What online shopping cannot do is permit customers to handle the product. Though product specialists can answer questions over the phone, they cannot simultaneously permit the customer to hold the product. There are pluses and minuses to online shopping; but on the whole, it is here to stay. The retail stores will carve out a niche and continue, especially if they compete through offering superior service and a reasonable inventory of product.